DEVELOPMENT AND MARKETING MANAGER
JOB DESCRIPTION
Reporting to the Executive Director, the Development and Marketing Manager plans all the Susan Mast ALS Foundation’s fundraising events and strategy development.
Overall Planning – The Development and Marketing Manager develops and implements the strategic plans for fundraising activities. Strategic plans shall include timelines, deadlines, ordering material, mailing and sponsorship inclusion. Identifies and implements markets and territories in the region through lead analysis, recruitment of volunteer groups and committees, and overall market potential.
Recruitment and Retention - Serves as the point of contact for calls and emails from committee chairs, volunteers and participants. All contact information shall be entered into the Dynamics database and tracked for follow-up and development purposes.
Sponsorship – Assists in identifying, recruiting, securing and retaining sponsorship relationships and funds for events.
Marketing and Communication – Maintains regular communication via phone calls and electronic communication with event participants and sponsors. Works in partnership with Patient Services team to identify ALS families wishing to be involved in event activities. Creates event and fundraising information for social media campaigns & website updates.
Project Management – Assists in establishing projected income goals and develops and implement plans and strategies for meeting these goals. Coordinates committee meetings and activities. Updates, orders, maintains and distributes all fundraising materials.
Volunteer Management – Provides all volunteers with clear and concise objectives, expectations, job descriptions and goals. This position coordinates volunteers for events as well as care service programs.
Financial Management - Ensures each event operates within budgetary guidelines.
Community Involvement - Attends 3rd party events and presents about the Foundation at these functions. Works closely with ALS community to create relationships and volunteer opportunities.
Reporting – Provides and presents statistical analysis for Board and committee meetings. Prepares agendas, minutes, presentations, proposals and reports using MS Office software applications.
Administrative Functions – Prepares donor receipts for all fundraising activities. Updates spreadsheets and Dynamics with donor and sponsor information. Assists with all aspects of mailings. Impeccable grammar/proof reading, detail oriented and ability to format letters, memoranda, and reports using Microsoft Office programs.
Maintains a professional demeanor, excellent interpersonal skills in dealing with all staff, Board members, organization clients, private corporations and/or public offices. Excellent organizational and time management skills are essential.
Actively promotes the Susan Mast ALS Foundation’s mission, services, programs and events in the community.
Qualifications
· 5-10 years experience in fundraising and event planning.
· Bachelor’s degree required.
· Tangible experience of having expanded and cultivated existing donor relationships over time.
· Excellent communication skills, both written and oral; ability to influence and engage a wide range of donors and cultivate and build long-term relationships.
· A professional and resourceful style; the ability to work independently and as a team player, to take initiative, and to manage multiple tasks and projects at a time.
· Experience with volunteer management required.
· Good computer skills – Windows, Microsoft Office, Wix, Weebly, In-design.
· Personable, professional, reliable, and resourceful.
· Commitment to accuracy, excellent attention to detail, highly efficient and conscientious about thorough follow-up. Impeccable spelling, grammar, punctuation skills.
· Highly organized.
· Skilled communicator, with interpersonal, verbal and written skills.
· Some travel required within West Michigan.
· Minimal vacation 3 weeks prior or following major event.
· Some nights and weekends required.
· High degree of initiative, self-motivated, resourceful.
· Ability to work under pressure and with tight deadlines.
Additional Information
A cover letter including salary history/requirements is required with resume submission
Please send your cover letter and resume to Julie Snelling at Julie@susanmastals.org.
Overall Planning – The Development and Marketing Manager develops and implements the strategic plans for fundraising activities. Strategic plans shall include timelines, deadlines, ordering material, mailing and sponsorship inclusion. Identifies and implements markets and territories in the region through lead analysis, recruitment of volunteer groups and committees, and overall market potential.
Recruitment and Retention - Serves as the point of contact for calls and emails from committee chairs, volunteers and participants. All contact information shall be entered into the Dynamics database and tracked for follow-up and development purposes.
Sponsorship – Assists in identifying, recruiting, securing and retaining sponsorship relationships and funds for events.
Marketing and Communication – Maintains regular communication via phone calls and electronic communication with event participants and sponsors. Works in partnership with Patient Services team to identify ALS families wishing to be involved in event activities. Creates event and fundraising information for social media campaigns & website updates.
Project Management – Assists in establishing projected income goals and develops and implement plans and strategies for meeting these goals. Coordinates committee meetings and activities. Updates, orders, maintains and distributes all fundraising materials.
Volunteer Management – Provides all volunteers with clear and concise objectives, expectations, job descriptions and goals. This position coordinates volunteers for events as well as care service programs.
Financial Management - Ensures each event operates within budgetary guidelines.
Community Involvement - Attends 3rd party events and presents about the Foundation at these functions. Works closely with ALS community to create relationships and volunteer opportunities.
Reporting – Provides and presents statistical analysis for Board and committee meetings. Prepares agendas, minutes, presentations, proposals and reports using MS Office software applications.
Administrative Functions – Prepares donor receipts for all fundraising activities. Updates spreadsheets and Dynamics with donor and sponsor information. Assists with all aspects of mailings. Impeccable grammar/proof reading, detail oriented and ability to format letters, memoranda, and reports using Microsoft Office programs.
Maintains a professional demeanor, excellent interpersonal skills in dealing with all staff, Board members, organization clients, private corporations and/or public offices. Excellent organizational and time management skills are essential.
Actively promotes the Susan Mast ALS Foundation’s mission, services, programs and events in the community.
Qualifications
· 5-10 years experience in fundraising and event planning.
· Bachelor’s degree required.
· Tangible experience of having expanded and cultivated existing donor relationships over time.
· Excellent communication skills, both written and oral; ability to influence and engage a wide range of donors and cultivate and build long-term relationships.
· A professional and resourceful style; the ability to work independently and as a team player, to take initiative, and to manage multiple tasks and projects at a time.
· Experience with volunteer management required.
· Good computer skills – Windows, Microsoft Office, Wix, Weebly, In-design.
· Personable, professional, reliable, and resourceful.
· Commitment to accuracy, excellent attention to detail, highly efficient and conscientious about thorough follow-up. Impeccable spelling, grammar, punctuation skills.
· Highly organized.
· Skilled communicator, with interpersonal, verbal and written skills.
· Some travel required within West Michigan.
· Minimal vacation 3 weeks prior or following major event.
· Some nights and weekends required.
· High degree of initiative, self-motivated, resourceful.
· Ability to work under pressure and with tight deadlines.
Additional Information
A cover letter including salary history/requirements is required with resume submission
Please send your cover letter and resume to Julie Snelling at Julie@susanmastals.org.
CARE SERVICES DIRECTOR
JOB DESCRIPTION
SUMMARY:
The Care Service Director acts as a patient and caregiver navigator to assist those living with ALS in Southern Michigan. This position serves as a liaison between patient/family, healthcare personnel, and the community to ensure care is provided to ALS families both promptly and effectively. This position reports to the Executive Director.
JOB RESPONSIBILITIES:
· Evaluate the ALS family to identify limitations which impede daily living.
· Work collaboratively as a liaison/team member between ALS Clinics to ensure effective communication and continuity of care for patient services.
· Encourage ALS families to routinely utilize all care service programs and services including: MyTurn, meals, communication program, loan closet, caregiver training and home visits.
· Plans and facilitates regional monthly support group(s) for clients/children/families, occasionally provide educational portion of monthly meeting, arrange for professional/expert topic speakers. Responsible for growth and function of support group.
· Conduct frequent home visits to ALS families in Southern Michigan.
· Maintain loan closet and ensure all equipment is accurately recorded and maintained.
· Monitor respite program and ensure all who need respite assistance receive the care and procedures are enforced.
· Supervise Care Service Manager and work with Care Service team daily.
· Work with Marketing and Development Manager to identify potential donors.
· Participate in fundraising events, community, and donor partnerships.
· Encourage third party fundraising to ALS families and friends.
· Writes donation recipients and thank you notes and letters.
· Administrative Functions – Maintains computer-based files of clients’ information and retrieval system for files and records. Prepares regular reports of activities of programs and services, tracks fundraising activities, ability to format and proofread detail-oriented letters, memoranda, and reports using Microsoft Office programs.
SUPERVISORY RESPONSIBILITIES:
· Carries out supervisory responsibilities in accordance with the organization's policies.
· Responsibilities include interviewing, hiring, and training employees, appraising performances, and resolving problems.
QUALIFICATIONS:
· Master of Social Work from an accredited MSW program
· Ability to assess both physical and psychosocial needs of people with ALS and their families.
· Knowledge of community healthcare resources.
· Strong organizational and communication skills, including computer skills.
· Ability to function independently within guidelines.
· Skill and experience in working with volunteers and students.
· Ability to make decisions, resolve conflicts and manage stress.
· Ability to maintain confidentiality of patient and family information.
· Flexibility to work evenings and weekends as needed.
· Flexibility to travel as needed.
· Five years of related professional experience, including direct care, and leadership or management experience, program design and project management.
· Strong business acumen with demonstrated analytical and problem-solving skills.
· Superior written and oral communication skills, including public presentation/professional in-service presentation experience.
· Ability to successfully identify and cultivate relationships with a wide range of stakeholders.
· Ability to contribute value to team projects, individually and as a group member.
Please send your cover letter and resume to Julie Snelling at Julie@susanmastals.org.
The Care Service Director acts as a patient and caregiver navigator to assist those living with ALS in Southern Michigan. This position serves as a liaison between patient/family, healthcare personnel, and the community to ensure care is provided to ALS families both promptly and effectively. This position reports to the Executive Director.
JOB RESPONSIBILITIES:
· Evaluate the ALS family to identify limitations which impede daily living.
· Work collaboratively as a liaison/team member between ALS Clinics to ensure effective communication and continuity of care for patient services.
· Encourage ALS families to routinely utilize all care service programs and services including: MyTurn, meals, communication program, loan closet, caregiver training and home visits.
· Plans and facilitates regional monthly support group(s) for clients/children/families, occasionally provide educational portion of monthly meeting, arrange for professional/expert topic speakers. Responsible for growth and function of support group.
· Conduct frequent home visits to ALS families in Southern Michigan.
· Maintain loan closet and ensure all equipment is accurately recorded and maintained.
· Monitor respite program and ensure all who need respite assistance receive the care and procedures are enforced.
· Supervise Care Service Manager and work with Care Service team daily.
· Work with Marketing and Development Manager to identify potential donors.
· Participate in fundraising events, community, and donor partnerships.
· Encourage third party fundraising to ALS families and friends.
· Writes donation recipients and thank you notes and letters.
· Administrative Functions – Maintains computer-based files of clients’ information and retrieval system for files and records. Prepares regular reports of activities of programs and services, tracks fundraising activities, ability to format and proofread detail-oriented letters, memoranda, and reports using Microsoft Office programs.
SUPERVISORY RESPONSIBILITIES:
· Carries out supervisory responsibilities in accordance with the organization's policies.
· Responsibilities include interviewing, hiring, and training employees, appraising performances, and resolving problems.
QUALIFICATIONS:
· Master of Social Work from an accredited MSW program
· Ability to assess both physical and psychosocial needs of people with ALS and their families.
· Knowledge of community healthcare resources.
· Strong organizational and communication skills, including computer skills.
· Ability to function independently within guidelines.
· Skill and experience in working with volunteers and students.
· Ability to make decisions, resolve conflicts and manage stress.
· Ability to maintain confidentiality of patient and family information.
· Flexibility to work evenings and weekends as needed.
· Flexibility to travel as needed.
· Five years of related professional experience, including direct care, and leadership or management experience, program design and project management.
· Strong business acumen with demonstrated analytical and problem-solving skills.
· Superior written and oral communication skills, including public presentation/professional in-service presentation experience.
· Ability to successfully identify and cultivate relationships with a wide range of stakeholders.
· Ability to contribute value to team projects, individually and as a group member.
Please send your cover letter and resume to Julie Snelling at Julie@susanmastals.org.