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Evolving Technologies: A Growth of Options for Voice Banking

4/8/2021

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By Natsumi Asanuma, M.S., CCC-SLP​

Voice banking is one process to digitally preserve your voice in case of speech or voice impairment requiring the use of a speech generating device in the future. There is a possibility of decline or loss of speech with an ALS diagnosis, and many people with ALS (pALS) choose to bank their voices before experiencing any speech changes to preserve this part of their identity. Voice banking is offered by several different organizations and companies, and while the overall process is similar, features and prices vary. Recent updates to voice banking technologies may make it easier or faster to create a custom synthesized voice for those without speech symptoms or make it possible for digital voice creation for those already experiencing speech/voice impairments. 
Fewer phrases to record: Voice banking services typically have a minimum number of phrases you will have to record in order to create a custom synthesized voice. As technology has improved, some companies have reduced the number of phrases required to as few as 30-50 phrases (e.g. The Voice Keeper & Acapela My Own Voice). These options may be good for those who need to prioritize time and vocal effort/energy. Most services have options to record a greater number of phrases to enhance the likeness and quality of the voice as more voice data is input into the creation of your custom voice. 
Familiar Recording Equipment & Software: Most voice banking services now offer web recorders, which make it possible to make your recordings from your computer’s Internet browser, instead of having to download software. While most services require or recommend using a USB headset microphone to record, The Voice Keeper has an option for recording on an iPhone or iPad through their app. The Susan Mast ALS Foundation offers our patients loaner recording equipment and the assistance of a speech language pathologist (SLP) free of charge as well. 
Custom Phrases and Personal Message Banking: Even a custom synthesized voice is still an artificial voice, which means that some words and names may not be pronounced correctly or sound “computer-like.” To help overcome this barrier, some services now offer the option of recording custom phrases that you come up with yourself, to improve the accuracy of personally relevant words (e.g. ModelTalker & Acapela My Own Voice). Message banking is another process of preserving custom phrases in just the way you usually speak them. If you already completed message banking, some services offer a custom synthesized voice creation based off of high-quality message banking recordings (e.g. Acapela My Own Voice, The Voice Keeper, & Speak Unique Voice Design). The Jay S. Fishman ALS Augmentative Communication Program has a great explanation on this process they call “double-dipping” here. 
Custom Voice Options for Those with Speech/Voice Changes: If you are unable to complete the traditional voice banking process due to speech/voice impairment that is already present, it is always a possibility to ask a family member or friend with a similar voice to yours to bank their voice for you to use. However, some services may be able to match you to a voice similar to yours from a donor (e.g. VocalID BeSpoke Voice) or voice bank with impaired speech (e.g. SpeakUnique Voice Repair) or design a voice based on chosen characteristics (e.g. SpeakUnique Voice Design). 
When selecting a voice banking service, you will want to think about your individual priorities, goals, and current voice/speech quality. Consult with your SLP to decide what would be best for you. You can also review a recently updated chart of voice banking services and features here. The Susan Mast ALS Foundation offers our patients education and loan equipment on voice and message banking with an SLP. Contact Natsumi at 616-622-3066 extension 4 or natsumi@susanmastals.org. 
 
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Augmentative Communication: A Way to Support (Not Replace!) Speech

3/19/2021

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By Natsumi Asanuma, M.S., CCC-SLP

Think of the many tools we all use for communication. I’m typing this on a computer keyboard, texted my friends, called a patient on the phone, and took notes on a pad of paper with a pen. These days, there are countless tools available to support communication, and we are all more proficient with some more so than others. 
We speech language pathologists (SLPs) often talk with people with ALS (pALS) about a broad range of tools called Alternative and Augmentative Communication (AAC).  Many (though not all) pALS will experience changes in their natural speech or voice, and AAC encompasses tools and strategies to make communication as effective as possible for these pALS. Though some utilize speech generating devices or other tools to take the place of vocal communication when speech is not an effective option (the “alternative” in alternative and augmentative communication), there are many options in between to boost (or “augment”) your natural speech. AAC is not an all or nothing approach. 
For those starting to notice changes in their voice, speech, or endurance with talking, first identifying your challenges and personal preferences or goals can help with identifying an augmentative communication plan.  
Identifying the Challenge 
  • Time of day or energy levels: Do you notice your speech is worse at the end of the day?  
  • Communication partners: Do some communication partners have a harder time understanding you than others?  
  • Environment: Do you have a harder time speaking in the car or when wearing a mask?  
  • Content of speech: Is your address a particular tongue-twister? 
Identifying Goals 
  • Communicating information: Is the content of communication the biggest priority in this situation, even if it takes more effort? 
  • Connecting with others: Do you just want to spend quality time with this communication partner, even if you don’t exchange much information? 
  • Expressing personality: Is the way that you communicate most important in this situation? 
  • Simplicity: Do you wish to take the simplest path in this situation? 
 For example, one might feel more fatigued with talking as the day progresses and prioritize correctly communicating information about bills with their spouse in the morning and prioritize quality time and connection with their spouse during their quiet afternoons. Augmentative Communication strategies involve making adaptations and using tools to optimize speech for the challenge and goal of communication in that specific situation. 

Tools in the Augmentative Communication Toolkit 
 Guidance from a speech language pathologist that knows your situation well can be helpful for identifying the right tools for you, but here are some examples of augmentative communication methods. You may have even identified some of these tools on your own! Remember that these are new skills for you and likely your communication partner, and trial and error with practice can go a long way. 

  • Self-advocacy: Expressing your communication needs to others can help ease interactions. This can take many forms including a conversation, an e-mail prior to meeting with someone, sharing an article about communication needs with ALS, a communication passport, or a few written bullet points about your needs on a card. 
  • Personal voice amplifier: A voice amplifier is a microphone that a pALS wears that is attached to a small speaker often worn on the belt or on a strap that boosts the loudness of the speech. Though it won’t change the articulation, or pronunciation, of speech, it can be helpful with reducing fatigue if used throughout the day and can make it easier for communication partners to hear the pALS’ speech.  
  • LCD Writing Tablet or White Board: Writing can also be used to supplement speech. Sometimes, pALS may be able to speak to communicate most of their message, but may have difficulty getting across one part of their message. If writing (or typing on a phone) is accessible for the pALS, just writing the challenging word (and not the entire phrase) can often be a quick way to clarify a message. LCD Write boards, such as the Boogie Board, have the advantage of being lightweight with no need for ink or erasers, but function similarly to a white board. 
  • Paper alphabet & communication boards: Simple alphabet boards, such as these free printable boards or premade ones for purchase, can be used to augment speech by providing the communication partner additional information to help them understand speech. By using a first-letter supplementation strategy, pALS can point to the first letter of each word they speak aloud. This also has the benefit of breaking up separate words and pace speech for greater clarity. 
 These tools can be used in combination or as needed. For example, a writing tablet and personal voice amplifier used together may be helpful for a pALS communicating with someone who is hard of hearing. For another pALS, first letter supplementation by pointing to an alphabet board may be more effective if writing is a challenge, and this strategy may only be necessary when speaking to communication partners less familiar with their speech.  

 Though there is a chance of speech abilities changing with ALS, there is always hope of learning new communication skills. The Susan Mast ALS Foundation offers education on these strategies and more, as well as a communication loan closet that includes these quick access tools, through our Jim’s Voice Program. If you are registered with our Foundation and are interested in working with a speech language pathologist to learn more, please contact Natsumi at 616-622-3066 extension 4 or natsumi@susanmastals.org.  


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What Does Support Mean to You?

3/12/2021

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By Pam VanVliet

The word support can mean many different things to pALS and caregivers living with ALS.  From an equipment stand point, support means adaptive equipment that can help pALS move and live well with ALS.  For example, when walking becomes challenging, a walker or power wheelchair.  In the bathroom a sliding shower bench, hand grips and automatic soap dispenser for safely bathing, and a raised toilet seat with handles.  As eating & drinking starts to become challenging, adaptive untensils and cups.  It can also be helpful to change door handles from turn to lever.

Support also comes from family, friends and volunteers!  Being aware of the needs of the family, walking the dog, yard work, house work, meals.  For a caregiver the question “what can I do for you” can be overwhelming.  Instead, look at what the caregiver needs and offer to help with that.

Support also comes from our community, recently a Schwan’s truck pulled up in front of my driveway.  The man walked up with a bag of food and I told him I did not order anything.  He asked if I was the ALS lady, and I said yes.  He said he just wanted to help with food for our families and this was a personal donation from him. 

What does support look like to you?
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Supporting and Community

3/5/2021

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by Emily H. Brechting, Ph.D.

SMAF offers a number of support groups for our community.  We provide groups for patients and family members to connect, groups for caregivers to come together with others who understand this role, and a grief group for those who’ve lost
 someone to ALS.  Each of these groups makes it possible to spend time with others experiencing similar challenges and who understand the complexities of ALS. 

I’m privileged to be a part of these groups as a facilitator for our grief group called Gather and as a guest for the other support groups.  Each time I join a group, I thank the members for letting me into their space and allowing me to be with them.  There is something so special about the honesty, sharing of stories, exchange of tips, and vital encouragement that takes place in each meeting.   
Perhaps you have ideas about what a support group for ALS families might look like...doom and gloom, overwhelming sadness, or something along these lines.  It’s true that tears do fall sometimes in these meetings but what always strike me most are the laughter and smiles.   
Yes, you read that right.  Laughter.  Smiles.  Sometimes those smiles are reserved.  They might be tiny smiles of gratitude at being truly heard by the group.  They might be small, knowing smiles accompanied by nodding to let the speaker know they are understood.  Other times those smiles are expansive.  Perhaps a member shared the news about a new grandbaby or someone is sharing about a recent vacation.  There is genuine excitement to share about the recent joys of life and these groups share in one another’s pleasure.   
And the laughter?  It’s an absolute delight.  Were you to listen in on a group, you’d hear a great deal of chuckling.  It’s not uncommon for a member to share about a humorous scenario involving issues with assistive equipment, changes in function, or other intricacies involved in living with ALS.  It usually starts with “You’re never going to believe this...”  As the story unfolds, the group share a collective laugh at the improbable string of events or the creativity needed to resolve the issue.  These are laughs of empathy, knowing, and understanding.  Other times those chuckles blossom into full-blown laughter.  It's hard to predict what will get the laughter rolling, but in those times, members are wiping away a different kind of tears.  Those tears are valuable, just like tears of sadness, frustration, and grief.  All of them are welcome at our support groups.      

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Love and Caregiving

2/26/2021

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Caregivers are the unsung hero in families affected by ALS. It is not typically a job you signed up for!

However the love and care that you show means everything to 
your pALS.  Tending to their needs, with care and compassion, listening to their needs and the touch of a hand mean everything.  This is not a 9-5 job.  The love and support Caregivers show is amazing.   
There are several ways you can support your pALS during this time.

Everyday can be a challenge so we encourage you to take a step back and remember to smile. A rough day can change on a dime when you smile and share a funny moment or sweet memory with them.

Invite a family member over or schedule a zoom night with friends. I was told once that when you walk into a room while taking care of a loved one that you may be the ray of 
sunshine they have seen all day. Be the sunshine-give them a smile-let them know you are there!

Remember to take care of you. It is vitally important that Caregivers take time for themselves to recharge those batteries.  Talk a walk, read a book, call a friend, soak in a tub.  You will not be an effective Caregiver if you are not caring for yourself! 

We at Susan Mast applaud all of our wonderful Caregivers!



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Witnessing the Love from Those Living with ALS

2/12/2021

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What I love most about working for the Susan Mast ALS Foundation is the privilege of witnessing the various expressions of love within the ALS community. 
The love from those living with ALS. The person with ALS (pALS) who shares her experiences with voice and message banking to encourage peers in support group to take action. The pALS who learns how to use an eye gaze speech device to say “I love you” to his family. The pALS who learns about her communication options proactively take care of her future self. The pALS who records readings of children’s books for his grandchildren. 
The love of family and friends of pALS. The family members who reach out to learn about ways they can improve their own communication skills to ease the burden of communicating with speech impairment for their loved one with ALS. The spouses who overcome their unfamiliarity with technology to learn how to program a speech generating device with custom messages for their partners with ALS. The best friends who take charge of the voice recording and uploading of message banking phrases. 
The love of the community coming together for our pALS. The ALS clinic speech language pathologists (SLPs) who reach out to us after witnessing a patient’s need for a speech generating device. The SLPs who connect with us to learn new skills to better support their patients residing in their facilities. The local and national ALS support organizations who share best practices and resources. The outpouring of participation and support from community businesses, organizations, and individuals during fundraising efforts to support what we do. 
Finally, I love working with a team whose members each love what they do and commit themselves to do better for our patients, families, and community.
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It Comes Down to the Sighing

2/5/2021

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When asked about my job, I’m eager to share why I love this good, hard work.  To keep my answer simple, I think it comes down to the sighing.
 
   
Sigh.  This is a familiar sound for me.  While it’s true that I have three teenagers at home, it’s not their sighs I’m talking about.  In my role as support psychologist at the Susan Mast ALS Foundation, I am privileged to work with individuals living with ALS: patients, family members, and caregivers.  All are grappling with the complexities of navigating this disease and its progression.  

Back to the sighing.  Sometimes I hear sighs of weariness.  This may be a patient who is physically and mentally fatigued.  During our interactions, patients share the difficulties of living with ALS and their accompanying exhaustion.  Other times the weariness comes from a spouse of a patient who is tirelessly caring for their loved one.  ALS can demand near constant attention from caregivers, leaving these vital loved ones drained.  Caregivers have opportunities to share their struggles, frustration, and fatigue during our interactions.  Providing a caring and supportive outlet for these thoughts and emotions is fulfilling. 
 
 
I also hear sighing for another reason: feeling understood.  In May, the Susan Mast ALS Foundation began offering Gather, our grief support group.  Gather brings together individuals who’ve experienced loss of a loved one due to ALS.  Members have opportunities to discuss various aspects of grief, receive support, and connect with others who understand ALS.  After a time of sharing and discussion that month’s topic, these meetings typically wrap up with an informal discussion of various questions raised by group members.  It often starts with “Have you guys ever...?” or “What about...?”.  When the discussion winds down, I often hear a deep sigh and a comment like “I thought it was just me”.  Being understood is powerful and healing. 
 
 
Finally, I hear sighs of validation.  While supporting our families, I listen to people struggle at times to verbalize what they are experiencing: “ALS is just so...well...so...”  The list of possible descriptors here is lengthy but often includes: relentless, progressive, or demanding.  In these moments, I have the opportunity to help them process their experiences and describe what they are going through.  As we do this, I often hear that sigh of validation followed by a whispered “yes” or an exclamation of “that’s it!”.  They’ve been seen and heard; their thoughts and feelings have been affirmed.  

​
Sigh.     ​
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Living with ALS - Sherry's Story

1/29/2021

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Living with a devastating diagnosis like ALS  is exhausting mentally, emotionally and physically.  People have asked how I keep going? How do I get out of bed with a smile most days?

I  have many strategies to keep me calm and positive although they aren’t always 100% effective! One such strategy is spending time in nature, especially watching birds. I have always been a person that has had a love for animals starting with my first kitten at age 6 and caring for the random orphaned bunny or hurt animal.
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This love of nature, animals and birds has grown deeper in me throughout my life. I  love to watch, listen, feed, help, photograph and study birds. My time with my birding hobby helps me to stay in the present and allows for time when I don’t think about ALS and its challenges. 

Birding gives me a peace and a calm in the midst of much that is out of my control. Watching birds is magical. It is fun to identify birds by their physical appearance as well as by their song (one bird can have multiple songs). It’s exciting to see how many birds I can attract to my yard (so far I have counted 26 different species). As I watch birds I reflect on what I know about them such as their individual characteristics, as well as, how they survive, migrate, raise young and find food. I can be transported into another realm and lose myself in my awe of these amazing feathered creatures.  
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I find immense comfort in the fact that despite a terminal illness, world pandemic and a challenging political environment, nests are being delicately constructed, eggs are laid, babies hatch, geese fly in a V formation and nature keeps following its instincts.
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Chairbearer

11/13/2020

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by Emily Brechting, Ph.D.
Clinical Support Psychologist, Susan Mast ALS Foundation

I’m a Chairbearer. That is, Bearer of the Chair. Not sure about this term? Read on.

Recently I visited my brother Dirk in the Bone Marrow Transplant unit. It had been about two weeks since he was hospitalized with Influenza A (make that two strains to make things extra interesting) and pneumonia. He began receiving much-needed care to help him tackle these “ordinary” illnesses but his recovery from these stalled. A large pulmonary embolism was discovered that was impacting function in both lungs and emergency steps were taken to break up this clot. What followed was a complicated balancing act of blood thinners to eradicate the remnants of that clot and a concerning inability to control bleeding from several wounds including his incision site. The past few days have shown progress and provided some much-needed encouragement.

His bleeding is mostly under control. He continues to recover from the influenza, pneumonia, and procedure. But these have taken their toll. He is weak. And weary. The day before my visit, his physical therapist arrived to begin the process of bolstering his strength and assessing readiness to be discharged sometime in the not-so-distant future. He moved around a bit in his room for therapy and then was exhausted for much of the day. During my visit, his PT wanted to see if he could climb a step or two and try to walk for a bit. He was willing to try, though in reality he looked like he wanted to be left alone to stay in bed.

Sidebar: I could write a litany of posts about my brother’s tenacity, drive, ability to tolerate pain, and incomparable willingness to push himself. He is incredible.
Now he was vertical. Leaning on his IV pole for stability, he headed toward the door of his room. His PT turned to me, handed me a folding chair, and asked me to carry it. She wanted him to have a place to rest when the journey became too taxing. “The chairbearer!” I exclaimed. He and I bantered about his status and high position at having a chairbearer follow him around. What’s next? A cupbearer?

All joking aside, I was struck by the profoundness of bearing the chair as I walked behind him. It resonates with me that being a chairbearer is at the very core of community (whether with family or friends) and central to my professional life. We join the journey of those we love; it is an honor and privilege to carve out space for our dear ones to pause, rest, and recuperate when they are weary. When working with someone professionally, my goals are essentially the same. Friends, let’s look at this for the honor that is. Sure, the chair might be bulky and a bit awkward sometimes. Perhaps you prefer a quicker pace. But let’s embrace this chair-bearing role and serve each other well.

By the way, he didn’t need the chair. He made an entire lap around the unit and flopped back into bed. Exhausted. Satisfied. Encouraged.

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Learning About Grief

11/6/2020

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by Emily Brechting, Ph.D.
Licensed Clinical Psychologist, Susan Mast ALS Foundation

what I’m learning about grief by Nancy Cross Dunham

what I'm learning about grief ... is that it need not be a heavy gray shawl to wrap myself in, clutching my arms tightly across my chest

nor ... need it be a granite rock that I should try to push away
neither is it ... ... at least, no longer ... a vast dark ocean ready to pick me up and slap me down without warning
what I'm learning about grief ... is that it is not me, but that it offers to become a friend
a friend ... who will lightly lay a hand on my shoulder when tears come in the dark
a friend ... who will laugh out loud with me at remembered silly moments
a friend ... who can still hear the music of our life
what I'm learning about grief ... is that this friend doesn't intend to leave me
but promises to hold my hand to carry my memories
a friend ... who will bear witness to my love as I venture toward the next day and the following night


In May, we hosted our first Gather meeting. During these virtual meetings, loved ones of ALS patients connect to share their grief, support one another, and tell stories. Gather involves laughter, tears, and plenty of encouragement. While grief is unique to each person, Gather makes it possible to travel this journey with others who understand ALS and loss.

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